Return Eligibility

You may return items within 30 days of receiving your order. Items must be returned in their original packaging and in the same condition as when shipped.

• If the return is due to our error (e.g., incorrect item received), we will refund the full order amount including shipping costs.

• If the return is not due to our error, we will refund only the order total excluding shipping fees.

Note: We accept returns and issue refunds only for items purchased from holylandblessingstore.com.

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In-Store Purchases

Items purchased in-store may be returned for store credit or site credit only. No refunds will be issued for in-store purchases.

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Damaged or Defective Items

• Claims for damaged or defective items must be reported within 10 days of receipt.

• If a defect or damage is not reported within 10 days, we will be unable to offer a replacement or refund.

• Items that are defective, missing parts, or returned in an unsellable condition after the 30-day return window will not be accepted.

• A restocking fee may apply for items returned incomplete or damaged at our discretion.

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Return Instructions

1. Include a copy of the original order email, showing order details and your contact information.

2. Ship the return to:

   Holy Land Blessings Return Center
   Holy Land Blessings Co.
   Manger Street
   Bethlehem, Palestine P150
   Phone: WA +972-569-067-799

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Refund Processing

• Refunds are issued to the original form of payment.

• Once your return is received and inspected, you will receive a confirmation email.

• Please allow 7 to 14 business days for the refund to appear in your account after we receive the item.

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Replacement Procedure for Broken Items

You may request a replacement for broken or defective items if reported within 10 days of delivery.

Steps:

1. Retain all original packaging.

2. Email us at [email protected] with a detailed description of the damage.

3. If the item was shipped via FedEx, please:

   • Call FedEx at 1-800-463-3339

   • Request a call tag and schedule a pickup.

4. Repack the broken item in its original box for FedEx collection.

5. Email us the call tag number.

6. Replacements will be shipped within 7 business days.

   • If the item is out of stock, a full refund will be issued instead.